Payment and Delivery

example.com offers convenient payment and delivery options to ensure a smooth shopping experience for all customers.

Delivery Method

We deliver all orders via professional courier service. Standard delivery takes 1 to 3 business days from the date of order confirmation. Delivery is available to most locations within the service area. You will receive tracking information via email or SMS once your order is dispatched, allowing you to monitor your package in real time.

Payment Method

We accept payment via Cash on Delivery (COD). This means you pay the full order amount directly to the courier upon receipt of your package. No advance payment is required. This payment method provides security and convenience, as you can inspect your Hotjak Portable Heater before completing the transaction.

Delivery Costs

Delivery charges are calculated based on your location and the weight of your order. The exact delivery cost will be displayed during checkout before you confirm your purchase. Some orders may qualify for free delivery depending on the order value and destination.

Order Tracking

Once your order is processed and handed to the courier, you will receive a tracking number. Use this number to track your package status and estimated delivery date. You can monitor your delivery progress through the courier's tracking system linked from your order confirmation email.

Delivery Address

Ensure your delivery address is complete and accurate during checkout. Include apartment or building numbers, and any special delivery instructions if necessary. Incomplete addresses may delay delivery. If you need to change your address, contact us immediately after placing your order, as changes may not be possible once the package is in transit.

Failed Delivery Attempts

If the courier cannot deliver your package, they will attempt redelivery or leave a notice with instructions for collection. Additional charges may apply for redelivery attempts beyond the initial delivery window.